You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise the right to cancel, you must inform us ANONUEM Mix, Kreuzstrasse 22, 9100 Herisau, Switzerland, info@anonuem.net of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.The refund will only be made as soon as we have received the goods.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. The customer bears the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Please contact us by e-mail before you want to send something back.



Name: _____________________________________
Straße: _____________________________________
Location: _____________________________________
Customer number / Contract number: ______________________
Bestellnummer: __________________________

I am exercising my right of withdrawal for the above-mentioned contract with the specified order number. I revoke the entire contract / revoke the contract in part and withdraw from the purchase of the following products:
(Products with article number, quantity, order date)
Please refund the purchase price already paid to my account _________________________ at ___________________ (bank).

Place and date Signature